Terms and Conditions

Service type: Digital relationship experience (quiz-style flow + personalized result page), and any optional guidance content included with your purchase.

Delivery method

• Access becomes available online after payment confirmation (typically within minutes).
• In some cases, access instructions may also be sent to your purchase email.
• Some payments may require additional verification, which can delay delivery.

User responsibility

You are responsible for providing a valid email at checkout and keeping your email/device secure. If you do not receive access, check your spam/junk folder and contact support.

• You must be legally capable of entering into a contract in your jurisdiction.
• You are responsible for ensuring your use is lawful where you live.
• If you are under the age of majority in your jurisdiction, do not purchase or use the service.

• Personal, non-commercial use of the purchased experience and related content.
• Using the experience for self-reflection, communication clarity, and relationship insight.
• Saving personal notes for your own use is permitted.

No guarantee

Outcomes depend on many personal factors. We do not guarantee specific relationship results or decisions. Results may vary.

• Any unlawful use or violation of third-party rights.
• Attempting to bypass security, reverse engineer, scrape content, or interfere with service availability.
• Resale, redistribution, sublicensing, publishing, or sharing purchased content without written permission.
• Using the website to harass, stalk, or harm others.
• Uploading malicious code, spamming, or attempting unauthorized access to systems.

60-day money-back guarantee, no questions asked. You may request a refund within 60 days of payment confirmation.

How to request Recommended

• Email claritysuppor64@gmail.com from your purchase email address.
• Use subject: “Refund Request – Order #XXXX” (if you have an order number).
• Include: purchase email, date of purchase, and any receipt/reference you received.

Processing time: If approved, refunds are processed to the original payment method within up to 7 business days (bank/provider times may vary).

After the deadline: Requests submitted after 60 days are not eligible.

Digital delivery clarification

This is a digital service/content. Access is considered delivered when it becomes available after payment confirmation. The 60-day guarantee still applies as stated above.

Informational / reflection-based

• This experience does not provide medical, psychological, legal, or professional advice.
• If you need professional guidance, seek a licensed therapist/counselor or qualified professional.
• If you are in distress, unsafe, or experiencing abuse, seek immediate help from local emergency services.

Availability

• We aim to keep the service available, but we do not guarantee uninterrupted operation.
• Maintenance, updates, and third-party outages may affect access.

Limitation of liability

• To the maximum extent permitted by law, we are not liable for indirect or consequential damages.
• Our total liability, if any, is limited to the amount paid for the relevant order.

Governing law

These Terms are governed by the laws applicable to the company’s jurisdiction (Brazil), unless consumer protection rules require otherwise.

If you have questions about these Terms, your order, or the service, contact:

• Email: claritysuppor64@gmail.com
• Company: HD Digital Company LTDA (CNPJ: 63.777.499/0001-68)

Support hours

Monday to Friday, 9:00–18:00 (BRT). Messages sent on weekends/holidays are answered on the next business day.